jl22 Privacy Policy — Your Data, Handled with Care

When you register an account on jl22, we collect personal information that is necessary to verify your identity, process your transactions, and maintain the security of your account. This includes your full name, date of birth, email address, mobile number, and your preferred payment method details. We may also collect device information, IP address, and browser type when you access the platform — this technical data helps us detect unusual activity and protect your account from unauthorised access. During the identity verification process, you may be asked to submit a government-issued IDor other supporting documents, which are handled with strict confidentiality. All information collected is limited to what is genuinely needed to operate the platform safely and in compliance with applicable regulations in the Philippines. We do not collect sensitive personal information beyond what is required for account verification and transaction processing. Your data is never used to build advertising profiles or sold to marketing companies under any circumstances.

The personal data you provide is used primarily to manage your jl22 account, process deposits and withdrawals in Philippine pesos, and verify your eligibility to use the platform. We also use your information to communicate important account updates, respond to support enquiries, and send you relevant platform notifications — you can manage your communication preferences at any time through your account settings. Transaction data is retained to maintain accurate financial records and to assist with any disputes or queries you may raise regarding your account history. We may use aggregated, anonymised data to improve platform performance and user experience, but this data cannot be traced back to any individual player. jl22 does not use your personal information for automated decision-making that would have a significant legal or financial impact on you without human review. All data usage is strictly limited to the purposes described in this policy and will not be extended without your prior consent.

jl22 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share limited data with trusted service providers who assist in operating the platform — such as payment processors, identity verification partners, and fraud prevention services — but only to the extent necessary for those specific functions and under strict confidentiality agreements. In certain circumstances, we may be required to disclose personal information to regulatory authorities or law enforcement agencies in the Philippines if compelled by law or as part of a legitimate investigation. Any third-party partners who handle your data on our behalf are required to maintain the same standard of data protection that jl22 applies internally. We will always notify you of any material changes to how your data is shared, to the extent permitted by law. Disclosure to external parties is treated as a last resort and is never done for commercial gain.

Your personal data is stored on secure servers with access restricted to authorised personnel only. jl22 applies industry-standard security measures including encryption, access controls, and regular security reviews to protect your information from unauthorised access, loss, or misuse. We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable financial and regulatory obligations in the Philippines. If you request account closure, your data will be retained for the minimum period required by law before being securely deleted or anonymised. You have the right to request access to the personal data we hold about you, and to request corrections if any information is inaccurate — please refer to the contact details in your account settings to submit such a request. Data stored on our servers is subject to regular audits to ensure ongoing compliance with our internal security standards.

jl22 uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and maintain your session securely while you are logged in. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login and the cashier. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement — this data is collected in aggregate and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use jl22 after being informed of our cookie practices, you consent to the use of cookies as described in this policy. We do not use cookies to track your activity on other websites or to build advertising profiles outside of the jl22 platform.

As a player on jl22, you have the right to access, correct, or request deletion of your personal data, subject to any legal retention obligations that apply. You may also withdraw your consent to certain types of data processing at any time, though this may affect your ability to use specific platform features that depend on that data. If you believe your privacy rights have been affected, you are encouraged to contact the jl22 support team in the first instance so that we can address your concern promptly and fairly. jl22 reserves the right to update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data handling practices — any material updates will be communicated through the platform with reasonable notice. Continued use of jl22 after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We are committed to maintaining transparency about how your data is used and to upholding your rights as a player in the Philippines at every stage of your relationship with the platform.